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The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

Opportunity to grow as part of the Practice Associate Career Ladder!

Job Summary:

The Practice Associate II is responsible for the patient welcome experience functions, general administrative work, and scheduling and coordinating of surgical and in-office procedures and other specialty services in support of the day-to-day operations of practice and research patient care in the Department of Ophthalmology. The Practice Associate II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication

Job Responsibilities:

• Greet patients and visitors and answer patient telephone calls.
• Conduct pre-registration, check-in, check-out, appointments and other related tasks.
• Obtain all required registration and intake information from patients; verify and/or update any new insurance or other information in EPIC; obtain prior authorizations and referrals for visits and tests and verifies eligibility for services.
• Assist provider with patient flow.
• Ensure overall condition of workspace area is clean and safe.
• Ensure inventory and adequate supply of personal protective equipment and other hygiene products.
• Follow end of day closing procedures.
• Provide general administrative support to physicians and manager.
• Other duties as assigned.

Job Requirements:

• High school diploma or equivalency is required.
• A minimum of 3 years' experience in a medical office environment with knowledge of medical terminology.
• Candidate must demonstrate good customer service orientation and the ability to deliver consistent exceptional service while demonstrating tact, respect and sensitivity.
• Candidate must be organized and be able to manage a demanding workload with limited complexity in an accurate and timely manner.
• Candidate must demonstrate excellent verbal and written communication skills.
• Working proficiency of Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs.
• This role may rotate between sites.
• Prior experience in EPIC/EHR is preferred.
• Prior experience in an Ophthalmic office setting is preferred.

Hourly Rate Ranges: $24.76 - $30.21

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education

61st Street Service Corporation

At 61^st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.