Top Healthcare Provider Network

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

Opportunity to grow as part of the Diagnostic Imaging Career Ladder!

Job Summary:

The Diagnostic Imaging Specialist III will serve as a key member of the Department of Ophthalmology patient care team. In this lead role, the Specialist III will train and onboard members of the diagnostic imaging team; contribute to team quality, safety, and continuous improvement initiatives; and assist the supervisor with schedules, coverage, and other operational needs. In addition, the incumbent will perform all duties associated with acquisition, processing, submission for interpretation, and archiving of ophthalmic images and will be responsible for the care of the patient while in the imaging area.

Successful candidates will have at least 3 years’ experience in an ophthalmology imaging setting with an ability to independently perform fundus photography, optical coherence tomography, corneal mapping, specular biomicroscopy, fluorescein angiography, ICG angiography, slit lamp photography, MPI, confocal imaging, and side and flatbed scanning, while demonstrating a strong service orientation and an ability to learn new technical skills. In this role, the Specialist III can expect to refine their skills in ultrasound biomicroscopy (UBM) as well as to contribute to the development of new Specialists.

The Specialist III will work closely with providers as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.

Job Responsibilities:

• Perform diagnostic imaging studies and examinations:
  • Review imaging requests for appropriateness based on clinical information provided. Review and respond to all imaging requests. When needed assess appropriateness based on clinical information provided.
  • Position patient and select appropriate options to ensure best-case imaging.
  • Operate cameras, scanners, ultrasound biomicroscopes, and other imaging equipment to perform fundus photography, optical coherence tomography, corneal mapping, specular biomicroscopy, fluorescein angiography, ICG angiography, slit lamp photography, MPI, confocal imaging, ultrasound biomicroscopy (UBM), and side and flatbed scanning.
  • Assist physicians in performance of minimally invasive and invasive fluoroscopic-guided diagnostic procedures. Under guidance and approval of the physician, calculate, measure, administer, and record contrast media received, used, and disposed, according to safety guidelines.
  • Observe patient while in the imaging area for change in status and make appropriate intervention or contact [supervisor or provider] for instruction.
  • Systematically and accurately, enter patient data into imaging systems and transfer images to the PACS.
  • Judge diagnostic quality of finished medical images prior to submission to ophthalmologist for interpretation.
• Operate and maintain equipment on a daily basis, maintaining logbooks with equipment performance data: schedule PM, perform QA, maintain records required for and participate in inspections. Perform machine and dose calibrator equipment quality checks daily, quarterly, and annually, and troubleshoot problems. Call for service and notify all pertinent team members. May maintain lead vests at all sites and perform annual testing to ensure that they meet quality standards.
• Processing, sterilizing, and organizing instruments daily.
• Other duties as assigned.
• Performing clerical responsibilities associated with the acquisition, processing, and archiving of patient records: ensure that patients have completed the screening process; schedule and arrive procedures in Epic and other systems as needed; perform any additional data entry as needed.
• Interpreting hospital and department policies and procedures to patients.
• Serve as a team point person and/or backup to supervisor when tasked. Assist supervisor/manager with management of daily staffing schedules, coverage, and related issues.
• Serve as the first point of escalation for complex cases or scheduling issues.
• Serve as preceptor: contribute to onboarding and training of new or less experienced Specialists. Share knowledge and offer guidance and mentorship to facilitate team collaboration and a supportive environment. Collaborate with supervisor/manager to support the development and assessment of training offerings.
• Facilitate or participate in debriefing and quality improvement practices to ensure quality patient care. Bring safety and quality events, concerns, and needs to debriefs and safety huddles to increase transparency, encourage event reporting, and advance the safety culture. Collaborate with team members on quality- and safety-related projects.
• Assist supervisor/manager on quality control and assurance measures, including testing and auditing as appropriate. Assist with preparation for inspections for safety and compliance.
• Support supervisor/manager on communication of organizational initiatives and changes.
• Assist supervisor/manager with special projects.

Job Qualifications:

• High school graduate and a minimum of 3 years’ ophthalmology experience, or equivalent combination of education and experience; B.S. in Biomedical Photography preferred.
• Proficiency in a wide range of ophthalmic imaging techniques, such as fundus photography, optical coherence tomography, corneal mapping, specular biomicroscopy, fluorescein angiography, ICG angiography, slit lamp photography, MPI, confocal imaging, and side and flatbed scanning. Familiarity with and interest in expanding skills in ultrasound biomicroscopy (UBM).
• Proven record of using independent judgment to handle complex cases; ability to perform with minimal supervision.
• Certification and imaging experience for clinical research or studies required.
• Mentorship and coaching skills, including the ability to guide and coach others through complex cases, technical troubleshooting, and patient experience challenges; foster a team culture of accountability, respect, and continuous improvement; and orient others to team norms and team processes. Model a team orientation, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations. Ability to help others adapt to change.
• Excellent interpersonal and communication skills. Ability to communicate clearly and effectively, verbally and in writing. Ability to model and teach effective communication to others.
• Strong service orientation. Ability to consistently deliver exceptional, inclusive service and apply emotional intelligence skills to deescalate stressful situations. Ability to mentor and train others around service and de-escalation.
• Strong organizational and problem-solving skills, including the ability to prioritize, multitask, and work independently with consistent follow-through across cases of varying complexities.
• Proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Office, email, etc. Ability and willingness to learn new systems and programs.
• Will provide coverage as requested throughout practices (multiple sites and flexible schedule).
• OTC-C certification (Certified Optical Coherence Tomographer) preferred.
• CPR certified preferred.
• Multi-specialty experience in a high-volume setting preferred.
• Prior EMR experience, Epic preferred.

Hourly Rate Ranges: $31.25 - $40.69

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.