Job Summary:

The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. The CMA will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.

Job Responsibilities:

• Greet and interact with patients, visitors, vendors, and all faculty and staff .
• Prepare patients for their visit including pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication. reconciliation, accurate documentation of chief complaint, updating history as requested, updating health maintenance items as requested), providing instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice. Assists patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.
• Perform additional check out functions such as scheduling, referrals and additional tasks as needed.
• Anticipate and fulfill patient, visitor, provider, and colleague needs within scope of practice/training/education.
• Perform venipuncture as requested and accurately prepare and label specimens.
• Collect and label nasopharyngeal specimens for testing as trained.
• Perform EKGs and/or spirometry as requested.
• Enter accurate charges into the EHR.
• Assist providers or other clinical staff with in-office procedures as requested.
• Serve as a chaperone in the exam room as requested.
• Obtain prior authorizations for medications as requested.
• Maintain diagnostic equipment, perform QC testing and maintain supporting documentation.
• Perform point of care testing as trained.
• Maintain daily refrigerator/freezer logs, monthly AED log and other QA logs as trained.
• Contribute ideas for improving practice workflows to team members, providers, and management.
• Other duties as assigned.

Job Qualifications:

• High school graduate or equivalency and graduated from an accredited Medical Assistant program.
• CMA or equivalency required.
• Current BCLS/AED certification required.
• Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi-disciplinary and/or specialties while maintaining high productivity and a professional and service-oriented demeanor.
• Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
• Must have excellent communication skills, interpersonal skills, and strong ability to deescalate stressful situations.
• Must be an engaged team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations.
• Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
• Must be a motivated individual with a positive mindset and exceptional work ethic.
• Regular exposure to blood and body fluids, communicable disease and other conditions common to a clinical work environment.
• Associates Degree or additional academic coursework is preferred.
• Previous medical assisting experience in an outpatient setting preferred.
• Proficiency of OSHA standards including disposal of biohazard waste is preferred.
• Preferred multi-specialty experience in a high-volume setting preferred.
• Prior EMR experience, EPIC preferred.

Hourly Rate Ranges: $21.00 - $33.17

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.