Job Summary:

The Certified Medical Assistant will support the Nephrology practice in the Department of Medicine.

Job Responsibilities:

• Greet and interact with patients.
• Check patient in via EPIC; accurately collect, update, and verify patient demographic and insurance information.
• Collect referrals (as needed) and ensure accuracy of information on referral forms.
• Perform insurance eligibility and verification as needed.
• Collection of co-payments/fees and posting of payments to EPIC, daily reconciliation of the cash drawer.
• Collection and recording Pharmacy information and Meaningful Use data in EPIC.
• Obtain insurance pre-authorizations for treatments, diagnostic procedures and medication as needed.
• Schedule follow up appointments with providers and help coordinate follow up care and diagnostic testing.
• Schedule new patient appointments according to provider participation status
• Maintain a neat and orderly work area
• Accurately scan information into EPIC (including but not limited to insurance card, referrals, registration forms, outside records, etc).
• Facilitate physician and patient administrative needs.
• Work as part of the clinical team as needed.
• Coordinate all clerical aspects of patient flow for clinic day.
• Manage a smooth clinic flow by assessing and anticipating MD schedule, ensuring any patient results or chart documents are available and assigning clinic space effectively.
• Ensure examination/consultation/treatment rooms are stocked with requisitions, forms, and medical supplies
• Assist patient with transport when necessary
• Maintain cleanliness of exam rooms and waiting area.
• Interview patient, measure vital signs, height and weight, and record information in EPIC
• Enter medication reconciliation and refill requests into EPIC for MD verification.
• Complete medication reconciliation and/or test requisitions and place order in EPIC at direction of provider.
• Perform EKGs, phlebotomy, and urinalysis
• Collect, label, and send specimens to proper areas of the hospital.
• Maintain accurate records of office and physician locations. Facilitate patient appointments and experience.
• Provide cross coverage as needed
• Complete other duties and special projects as assigned.

Job Requirements:

• High School diploma or GED equivalent and graduated from an accredited Medical Assistant training program required.
• Clinical Medical Assistant certification required.
• BLS certification required.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills
• Knowledge of medical office equipment, systems and procedures.
• Maintain cooperative and professional relationship with providers, patients, other departmental staff, and coworkers.
• Ability to work with patients and make them feel comfortable.
• Ability to adjust daily to different services and medical office staff needs, process and clinical flow.
• Ability to work independently and take initiative to improve overall office operations.
• Ability to prioritize skill assignments to complete work in a timely manner when there are changes in workload, assignments, and pressures of deadlines, competitive requirements and/or a heavy workload.
• Ability to work flexible hours/days
• One year of experience in an outpatient medical office environment preferred.
• College education or trade school preferred.
• Knowledge of EPIC preferred.
• Bilingual Spanish preferred.

Hourly Rate Ranges: $21.00 - $33.17

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.