Job Summary:

The Medical Secretary will be responsible for assisting with the day-to-day operations of a high-volume practice.

Job Responsibilities:

• Maintain, manage, and distribute physician schedules to the practice, clinic staff and administration
• Answer phones and direct calls appropriately
• Schedule infusions, appointments, office visits, ancillary services, and academic activities. Ensure appropriate documentation is completed for all of these activities
• Secure proper referrals, pre-authorizations/pre-certifications, procedures and surgical cases; verify all insurance eligibility
• Monitor all assigned EPIC work queues and address all work queue tasks timely
• Run insurance verification for all upcoming patient appointments, secure the visits and ensure referrals are received and linked in the EMR
• Perform mandatory appointment reminder calls, remind patients to be prepared with referrals, co-payments and payment for past due balances
• Collect co-pays, referrals, co-insurance and open account balances upon check-in
• Ensure patient demographics are correct and up-to-date at each visit, including pharmacy information, patient email and cell phone number
• Check-out patients, which may include scheduling follow-up visits, specialist office visit appointments or diagnostic exams, such as radiology, PFTs, ECHOs, etc
• At the end of each session, confirm that all scheduled patients have been Arrived or No-Showed in the scheduling system
• Monitor provider schedules and block schedules as needed.
• Manage patient schedule wait-lists
• Answer phone calls, take appropriate, detailed messages, and ensure proper and timely follow-up
• Other duties as assigned.

Job Requirements:

• High School Diploma or GED equivalent required.
• One year experience in an ambulatory setting, knowledge of medical billing, computer literate
• Bilingual (English/Spanish) preferred
• Strong customer service skills
• Familiarity to CPT and ICD-10 coding

Hourly Rate Ranges: $20.91 - $34.62

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.