Job Summary:
The Certified Medical Assistant (CMA)/ Front Desk Coordinator will serve as a key member of the patient care team in an ambulatory setting. The CMA/ Front Desk Coordinator will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence.
Job Responsibilities:
- Greet and interact with patients and visitors, vendors, all faculty and staff and answer telephone calls promptly.
- Prepare patients for their visit including: pre-visit organization of information, taking vital signs, and medication reconciliation. Assist patients with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.
- Perform additional check out functions such as scheduling, referrals and additional tasks as needed.
- Collection of co-pay and time of service payments and posting of payments, daily reconciliation of the cash drawer
- Perform venipuncture and prepare and label specimens.
- Collect and label nasopharyngeal specimens for testing.
- Perform EKGs and/or spirometry as requested.
- Enter accurate charges into the EHR.
- Assist providers or other clinical staff with in-office procedures as requested.
- Obtain prior authorizations for medications as requested.
- Maintain diagnostic equipment, perform QC testing and maintain supporting documentation.
- Perform point of care testing.
- May rotate to other sites
- Sort and disseminate mail and faxes
- Maintain daily refrigerator/freezer logs, monthly AED log and other QA logs.
- Other duties as assigned.
Job Requirements:
- High school graduate or equivalency and graduated from an accredited Medical Assistant program. Associates Degree or additional academic coursework is preferred.
- CMA or equivalency required.
- Must demonstrate strong organizational and problem solving skills
- Current BCLS/AED certification required.
- Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
- Will provide coverage as requested throughout FPO practices (multiple sites and flexible schedule). Must be able to work evenings and weekends as required.
- Previous medical assisting experience in an outpatient setting preferred.
- Preferred multi-specialty experience in a high-volume setting preferred.
- Prior EMR/EPIC experience preferred.
- Proficiency of OSHA standards including disposal of biohazard waste is preferred
- Bilingual Spanish preferred
Hourly Rate Ranges: $21.00 - $33.17
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
