Job Summary:

The Practice Associate I is responsible for the patient welcome experience functions and provides clinical administrative support in the day-to-day operations of practice and research patient care in the Department of Ophthalmology.

Job Responsibilities:

• Greet patients and visitors.
• Conduct pre-registration, check-in, check-out, appointments, follow-up appointments and other related tasks as requested by the physician in a timely and accurate manner.
• Obtain all required registration and intake information from patients; verify and/or update any new insurance or other information in EPIC; obtain prior authorizations and referrals for visits and tests and verifies eligibility for services; accurately indicate arrivals, no-shows, reschedules and physician cancellations in EPIC; collect all time-of-service and past due payments.
• Assist provider with patient flow, bringing patients in and out of exam lanes and in and out of exam chairs. Ensure that all testing previously ordered has been completed prior to escorting patient into the exam lane. If tests have been completed and require a review/Interpretation, bring tests up on computer.
• Arranges assistance for those patients who require help upon entering or leaving the (department).
• Answer telephones, make appointments, handle and redirect inquiries as appropriate.
• Provide general administrative support to physicians and manager.

Job Qualifications:

• High school diploma or equivalency is required.
• A minimum of 6 months’ experience in a medical office environment with knowledge of medical terminology.
• Candidate must demonstrate good customer service orientation.
• Candidate must demonstrate excellent verbal and written communication skills.
• Working proficiency of Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs.
• This role may rotate between sites.
• Prior experience in EPIC is preferred.
• Prior experience in an Ophthalmic office setting is preferred.

Hourly Rate Ranges: $20.91 - $25.96

Note: Our salary offers will fall within these ranges, taking into account experience, skill set, and other differentiating factors including education.

61st Street Service Corporation

At 61^st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.